Submitting a complaint about the goods

Name and Surname

Phone number

Order number

Date of purchase

Invoice/receipt number

The name of the advertised product

Quantity of the advertised goods

Reason for the complaint / detailed description of the defect / damage to the goods

Date of finding the defect

Photos of the defect/damage (you can attach 8 files with a maximum size of 20 mb)

Zgoda na przetwarzanie danych

I consent to the processing of my data contained in this form for the purpose and scope necessary to complete this application.

I confirm that I have read the privacy policy of the online store.

The seller will consider the complaint within 21 days of receiving this complaint protocol.

Photographs confirming the defect/damage of the goods must be attached to each complaint report.

The administrator of personal data collected via the online store is the Seller (Michał Goik | GM-PRO Michał Goik). The data is or may be processed for the purposes and on the grounds indicated in detail in the privacy policy (e.g. contract performance, direct marketing). The privacy policy contains full information on the processing of data by the administrator along with the rights of the data subject. Quick contact with the administrator: contact@granis.eu.